Thank you for choosing Barha Baje Ecommerce for your shopping needs. We understand that sometimes items may not meet your expectations and you may need to return them. Our return policy is designed to make this process easy and hassle-free for you.
To be eligible for a return, the item must be in its original condition and packaging, and you must provide proof of purchase. Items that are damaged or show signs of wear and tear may not be eligible for a return or exchange. Some items may be non-returnable, including clearance items, gift cards, and personalized or custom-made items. Please check the product description or contact our customer service team for more information.
To initiate a return, please contact our customer service team within 14 days of receiving the item. We will provide instructions for returning the item and issue a Return Merchandise Authorization (RMA) number. Please include the RMA number with the returned item.
Customers are responsible for the cost of return shipping, unless the item is damaged or defective. We recommend using a trackable shipping method to ensure that your return arrives safely and in a timely manner.
Once we receive and inspect the returned item, we will issue a refund to the original payment method used at the time of purchase. The refund will be processed within 7-10 business days of receiving the returned item. You will receive an email confirmation once the refund has been processed.
If you would like to exchange an item, please contact our customer service team to initiate the exchange process. We will work with you to find a suitable replacement item and provide instructions for returning the original item.
Thank you for choosing Barha Baje Ecommerce for your shopping needs. If you have any questions or concerns about our return policy, please do not hesitate to contact us.