Thank you for choosing Barha Baje Ecommerce for your shopping needs. We understand that there may be instances where you need to return or exchange an item, and we are committed to making this process as easy and hassle-free as possible.
Return and Refund Eligibility:
To be eligible for a return or refund, the item must be in its original condition and packaging, and you must provide proof of purchase. Items that are damaged or show signs of wear and tear may not be eligible for a refund or exchange.
If you are eligible for a refund, we will process the refund within 7-10 business days of receiving the returned item. The refund will be issued to the original payment method used at the time of purchase, and you will receive an email confirmation once the refund has been processed.
Customers are responsible for the cost of return shipping, unless the item is damaged or defective. We recommend using a trackable shipping method to ensure that your return arrives safely and in a timely manner.
If you would like to exchange an item, please contact our customer service team to initiate the exchange process. We will work with you to find a suitable replacement item and provide instructions for returning the original item.
Some items may be non-refundable, including clearance items, gift cards, and personalized or custom-made items. Please check the product description or contact our customer service team for more information.
If you need to cancel an order, please contact us as soon as possible. If the order has not yet been shipped, we will cancel the order and issue a refund. If the order has already been shipped, you may need to return the item to receive a refund.
Thank you for choosing Barha Baje Ecommerce for your shopping needs. If you have any questions or concerns about our refund policy, please do not hesitate to contact us.